Welcome to TolbertHealth. By using our app, website, or services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with these terms, please refrain from using our services.
TolbertHealth: Refers to the application, website, and associated services provided.
User: Refers to any individual using TolbertHealth services, including patients and health practitioners.
Practitioner: Refers to health professionals, including doctors, nurses, and midwives, registered on the TolbertHealth platform.
Patient: Refers to individuals seeking healthcare services via TolbertHealth.
1. Users must be at least 18 years old to create an account and use TolbertHealth services.
2. Practitioners must provide valid certifications and documentation to verify their professional qualifications.
3. TolbertHealth reserves the right to suspend or terminate accounts that violate these terms or provide false information.
Users must provide accurate and complete information during registration. Account credentials must be kept confidential. Users are responsible for any activity under their accounts.
TolbertHealth reserves the right to suspend or terminate accounts for any misuse, fraudulent activity, or breach of these terms. Suspended or terminated accounts may lose access to bookings, services, and earnings (for practitioners).
Bookings must be made through the TolbertHealth platform. Payments for services are processed via secure third-party payment providers. Cancellation or rescheduling must be done within the stipulated timeframe as outlined during booking.
Practitioners will receive payments directly into their registered bank accounts after services are rendered. Practitioners are responsible for maintaining accurate availability schedules.
Patients must provide accurate health information to facilitate effective care. Abuse, harassment, or inappropriate behavior toward practitioners is prohibited.
Practitioners must provide services in a professional, ethical, and timely manner. Any misuse of patient information is strictly prohibited and may result in legal action.
Patients may cancel bookings within the specified period to receive a refund, subject to cancellation fees. Refunds are not guaranteed for cancellations made outside the allowed timeframe.
Practitioners must notify TolbertHealth immediately if unable to fulfill a booking. Repeated cancellations may result in account suspension.
TolbertHealth is not responsible for any harm, injury, or adverse outcomes resulting from services provided by practitioners. Delays or disruptions in service caused by third-party providers, technical issues, or external factors are also beyond our liability.
All content, including text, graphics, logos, and software, is the property of TolbertHealth and protected under copyright laws. Users may not reproduce, distribute, or use TolbertHealth content without prior written consent.
TolbertHealth’s handling of user data is governed by our Privacy Policy. By using our services, you consent to the collection, use, and storage of your information as described in the Privacy Policy.
TolbertHealth reserves the right to modify these terms at any time. Changes will be communicated through the app or website, and continued use of our services constitutes acceptance of the updated terms.
These terms and conditions are governed by the laws of [Your Country]. Any disputes arising from the use of TolbertHealth services will be subject to the jurisdiction of the courts in [Your City/Country].
Email: support@tolberthealth.com
Address: Prison Junction, Nsawam
Phone: +233 26 672 7430