Welcome to TolbertHealth! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our platform, whether as a patient or a health practitioner. By accessing or using the TolbertHealth app or website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue the use of our services.
• For Patients: Name, contact details (email, phone number), location, and medical preferences.
• For Practitioners: Name, professional qualifications, certifications, contact details, and bank information for payouts.
For patients, we may collect health-related information necessary to connect you with the appropriate practitioners. This information is protected and only shared with the assigned practitioner.
We collect payment details when you book services. Payment data is processed securely through third-party providers and is not stored on our servers.
We use your information to connect patients with health practitioners, manage bookings, process payments, and ensure smooth service delivery.
Respond to your inquiries or feedback, provide updates about your service and confirm bookings and appointments.
We analyze user data to enhance app functionality, user experience, and service offerings.
Your data may be used to comply with legal obligations or investigate potential security threats.
Patients’ relevant information is shared with the assigned health practitioner to ensure accurate and efficient service delivery.
Communication services, data analytics and Payment processing.
We may disclose information if required by law, court order, or governmental regulation.
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
Data encryption during transmission and storage, secure servers and restricted access to sensitive information and regular monitoring for vulnerabilities and breaches.
You can access, review, and update your personal information through your account settings.
You may request the deletion of your account and associated data by contacting us at [support@tolberthealthcom]. Certain data may be retained to comply with legal obligations.
You can unsubscribe from marketing emails by clicking the "unsubscribe" link or adjusting your notification settings in the app.
Essential Cookies: Necessary for app functionality, Analytics Cookies: To track usage patterns and improve services. and Advertising Cookies: For personalized ads (if applicable).
You can manage cookie preferences through your browser settings.
TolbertHealth is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, it will be promptly deleted.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the "Last Updated" date will be revised accordingly. We encourage you to review this page periodically.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@tolberthealth.com
Address: Prison Junction, Nsawam
Call: +233 26 672 7430
WhatsApp: 0303980533